Privacy Policy

This policy explains what we collect when you visit studio.zjnac25.com, why we collect it, and the rights you have. We are a design-development partner for independent fashion brands; protecting your information is part of how we keep your designs yours.

1. Who we are

The data controller is NAC Studio (operated by Zhejiang NAC, zjnac25.com). For any privacy request, contact privacy@zjnac25.com or 478908247@qq.com.

2. What we collect

• Inquiry form: your name, brand name, email, WhatsApp (optional), and your answers to the short fit-check questions.
• Communication: messages you send through the on-site assistant or by email.
• Technical data: anonymous usage data via strictly necessary cookies (see section 6). We do not run third-party advertising or cross-site tracking cookies.

3. How we use it

• To reply to your inquiry, usually within 1 business day, confidentially.
• To route your project to the most suitable specialist and, where relevant, prepare an NDA.
• To deliver and improve our services. We never use your designs or brand information for any other purpose.

4. Legal basis

We process inquiry data on the basis of your consent (given when you submit the form) and our legitimate interest in responding to a prospective client. You may withdraw consent at any time.

5. Sharing

• We do not sell your data and do not share it with external marketers.
• Inquiry details are shared only with the internal specialist assigned to your project.
• Internal notifications are delivered through PushPlus (a messaging service) to our team. Hosting runs on a server located in mainland China.

6. Cookies

We use only strictly necessary cookies to keep the site functioning and to remember your language and cookie-consent choice. These are set only after you accept. We do not use analytics or advertising cookies.

7. International transfer

Your data may be processed on servers in mainland China. Where applicable under GDPR, we rely on appropriate safeguards and your consent for such transfers.

8. Retention

We keep inquiry records only as long as needed to serve the relationship and meet legal obligations, then delete or anonymise them.

9. Your rights

• Access, correct, or delete your personal data.
• Withdraw consent or object to processing.
• Request a copy of the data we hold about you.

To exercise any right, email privacy@zjnac25.com. We respond within 30 days.

10. Security

We apply access controls and encryption in transit. Client designs are handled under signed NDAs with isolated development — zero cross-brand leakage by design.

11. Changes

We may update this policy and will post the new version here with a revised date.

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